Shoot point blank louisville5/25/2023 This is viewable as well on our FAQ page. We sent him the terms and conditions he agreed to prior to submitting his membership purchase. He submitted the following ticket the day after his purchase. T when he told me I will call you its been 15 days no call from no one. T came over once he heard Holly say that and I told Holly she need a whole group of new peoples in here that deal with all nationality and Holly said I agree when you leave that store call and give me everyone name I said ok I still have not heard from RICHI. On FEBRUI called Holly again and told her that no one from her store reach out to me and Holly said really so she ask me can I go back to the store today and I said sure and Holly said to me if you have any problem call me as soon as I walk through the doors I ask where was the manager and Tanner and Davion told me he is gone to the bank I told Davion that a background doesn't take a month Davion stood there with his arms folded and said you just have to wait until the background come back then I told Tanner and Davion Holly told me if I had any problem to call her and Tanner said ok like what she going to do to me I don't think Tanner knew who Holly was I called Holly and I put Holly on speaker and Holly heard everything that Tanner and Davion was saying Holly was surprised they refuse to help me they told me to wait until the manager come back from the bank Holly said to them there should be a shipping manager there that's when RICHI. I contacted corporate office and I spoke with Holly and I told holly what was going on in Holly told me to go back to the store and they will correct it I went back NovemMike corrected my name they still delayed me for a month I never heard from them. I never encounter anything like this before I walk in no one greeting me when I tell you they was standing against the wall I stood there for 20 minutes and I said excuse me I would like to buy this gun so randy ran my background and told me that I was delayed and I said to him really that never happen to me before. Now, if you were still being charged for a car you’d rented and ATTEMPTED, TWICE, to turn in so you wouldn’t be charged anymore, but your spouse told you that you WERE STILL BEING CHARGED FOR, for some unknown reason, wouldn’t you take it for a spin again?…since you’re ALREADY PAYING FOR IT? As we were STILL being forced to pay for a service I no longer wanted I decided I’d at least get some use out of it so, yes, I “used some range time” that afternoon. This was the SECOND time I requested, IN PERSON, that my “subscription” be cancelled. Store Management informed me that, for some reason, our “subscription” was in fact STILL active and we were STILL being charged. I stopped by the retail location to speak with Store Management to verify my “subscription” has actually been cancelled (as I’d requested the month prior), yet my wife had informed me we were STILL somehow being charged (even after following your stupid online request procedure). You are correct in your determination that I did in fact “use range time” once in January. For your reference, reasons for rejection are included below. I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.
0 Comments
Leave a Reply. |